Allffer Technology Co., Ltd. +86 15986612817 jimeric817@gmail.com
Service

Product Service

  • OEM

    We follow customer product standards and offer cost-effective manufacturing on behalf of clients.
  • ODM

    We provide customized product supply solutions for brand manufacturers, offering a one-stop solution.
  • SKD/CKD

    We supply SKD/CKD packaging, reducing tariffs and procurement costs.

Core Advantages

01

Excellent R&D Capability

With a team of over 80 experienced professionals, including master's and doctoral degree holders, we provide customized and scientifically advanced solutions to meet customer needs. Our expertise in process and technology optimization helps clients reduce costs effectively.
02

Efficient Supply Chain Management

With years of experience in the display industry, we have built a strong supply chain in China. This allows us to source high-quality components like LCD display modules, touch modules, and motherboards at competitive prices, ensuring reliable and cost-effective solutions.
03

Cutting-Edge Innovation and Iteration

With a global market observer system, we stay updated on market trends and the latest products and technologies across Europe, America, the Middle East, Southeast Asia, and South America. This drives ongoing innovation in our product design, R&D, and manufacturing systems.
04

Vertical Integration

With a seamless integration of manufacturing and trade, we cover the entire value chain from production to sales and distribution. This enables us to effectively reduce product costs and maintain superior quality control management for our brand customers.
05

Personalized Customization Services

We offer customized solutions tailored to our customers' specific needs, allowing for independent product development. This enables us to quickly adjust product supply and pricing strategies to accommodate changing customer demands.
06

Instant Response Warranty Service

Within one year, we offer free resolution for product issues caused by non-human factors. Warranty concerns can be submitted immediately, and we provide a solution within three working days.
07

24/7 Customer Service Response

Our customer service is available 24/7, providing quick assistance. Phone calls are answered within 30 seconds, and emails receive a response within 2 hours. We offer online collaboration and remote technical guidance for complex issues, ensuring complete problem resolution.

Technical Support

  • Remote Assistance

    Wetol's after-sales engineers provide professional remote assistance for customer inquiries regarding product issues, installation problems, and technical questions. Customers can communicate with the engineers through phone calls, emails, or online meetings until all issues are resolved.
  • On-Site Assistance

    In cases where overseas customers face technical difficulties that cannot be resolved through remote assistance, Wetol will dispatch experienced technical personnel to provide on-site support (excluding product quality issues, for which the customer is responsible for travel expenses and technical support fees). The on-site support team will address installation, software, hardware, and other related issues.

After-sales Service

  • Training

    We provide video tutorials and documentation to assist customers in the proper installation and use of Wetol products.
  • 1-year Warranty

    We offer a free 1-year warranty service for our entire product range.
  • System Updates

    We provide system updates and upgrades throughout the product lifecycle.
  • Troubleshooting

    Our engineers provide one-on-one assistance in troubleshooting product issues.
  • Resource Downloads

    We offer free downloads of system updates, patches, specifications, and other relevant materials.
  • Complaint Handling

    We have a 24-hour complaint handling process for any issues related to our products and services.

Lean
Towards
Excellence

Quick Quotation

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